FAQ

What materials are used for Baby Chick booties?

Baby Chick booties are made using only high-quality materials. We use real calfskin, real suede and real leather to ensure comfort, durability and a touch of elegance for each model.

How can I choose the right size for my newborn's booties?

Each Baby Chick product includes a size guide with measurements in centimeters. Inside the guide, you can open and print a PDF that contains an insole with exact measurements. This insole can be placed under the infant's foot to take accurate measurements and choose the most appropriate size.

Are Baby Chick booties handmade?

Yes, Baby Chick booties are made entirely by hand by Italian artisans with experience since 1979. Each bootie is made with care and attention to detail, reflecting the tradition and quality of Italian craftsmanship.

How can I take care of leather booties to keep them in great condition?

Clean them with a soft, damp cloth, avoiding excessive water. Apply a cream specifically for natural leather to keep them soft and shiny. Store the booties in a dry place, preferably in the original case provided.

What is the delivery time for online orders?

I tempi di consegna sono di minimo 48-72 ore se l'ordine viene effettuato entro le 12:00. Per ordini ricevuti dopo le 12:00, la consegna avverrà entro 72 ore dal giorno lavorativo successivo.

For orders outside Italy, delivery time is 4-5 working days.

Can I personalize Baby Chick booties?

Yes, it is possible to customize Baby Chick booties. For more information, send an email to f.rossi@babychickshoes.com , and we will be glad to assist you with your requests.

How can I make a return or replacement?

You can make a return or exchange of Baby Chick booties, as long as they are returned in the same way and in the same original packaging, without defects within 14 days. Be sure to follow the instructions provided with your order to complete the process.

What payment methods do you accept?

We accept Payments with all credit, debit and rechargeable cards ( Visa, Mastercard and American Express circuits, Maestro and Bancomat Pay). Please remember that Maestro and Bancomat circuit cards are often not enabled for online payments. We also accept payments through Paypal.