{"id":1803,"date":"2023-04-28T07:26:04","date_gmt":"2023-04-28T07:26:04","guid":{"rendered":"https:\/\/babychick.it\/?page_id=1803"},"modified":"2025-07-23T12:46:57","modified_gmt":"2025-07-23T12:46:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/babychick.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1803\" class=\"elementor elementor-1803\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a666edc e-flex e-con-boxed e-con e-parent\" data-id=\"a666edc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0071ca2 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"0071ca2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">What materials are used for Baby Chick booties?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Baby Chick booties are made using only high-quality materials. We use real calfskin, real suede and real leather to ensure comfort, durability and a touch of elegance for each model.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">How can I choose the right size for my newborn's booties?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Each Baby Chick product includes a size guide with measurements in centimeters. Inside the guide, you can open and print a PDF that contains an insole with exact measurements. This insole can be placed under the infant's foot to take accurate measurements and choose the most appropriate size.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Are Baby Chick booties handmade?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes, Baby Chick booties are made entirely by hand by Italian artisans with experience since 1979. Each bootie is made with care and attention to detail, reflecting the tradition and quality of Italian craftsmanship.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">How can I take care of leather booties to keep them in great condition?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Clean them with a soft, damp cloth, avoiding excessive water. Apply a cream specifically for natural leather to keep them soft and shiny. Store the booties in a dry place, preferably in the original case provided.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">What is the delivery time for online orders?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>I tempi di consegna sono di minimo 48-72 ore se l'ordine viene effettuato entro le 12:00. Per ordini ricevuti dopo le 12:00, la consegna avverr\u00e0 entro 72 ore dal giorno lavorativo successivo.<\/p><p>For orders outside Italy, delivery time is 4-5 working days.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Can I personalize Baby Chick booties?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes, it is possible to customize Baby Chick booties. For more information, send an email to <a href=\"mailto:f.rossi@babychickshoes.com\">f.rossi@babychickshoes.com<\/a> , and we will be glad to assist you with your requests.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">How can I make a return or replacement?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>You can make a return or exchange of Baby Chick booties, as long as they are returned in the same way and in the same original packaging, without defects within 14 days. Be sure to follow the instructions provided with your order to complete the process.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">What payment methods do you accept?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>We accept Payments with all credit, debit and rechargeable cards ( Visa, Mastercard and American Express circuits, Maestro and Bancomat Pay). Please remember that Maestro and Bancomat circuit cards are often not enabled for online payments. We also accept payments through Paypal.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Quali materiali vengono utilizzati per le scarpine Baby Chick? Le scarpine Baby Chick sono realizzate utilizzando solo materiali&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-1803","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/pages\/1803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/comments?post=1803"}],"version-history":[{"count":18,"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/pages\/1803\/revisions"}],"predecessor-version":[{"id":4049,"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/pages\/1803\/revisions\/4049"}],"wp:attachment":[{"href":"https:\/\/babychick.it\/en\/wp-json\/wp\/v2\/media?parent=1803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}